At Fixmybrokenscreen we are committed to protecting your private information. If you are asked to provide specific information that you can be identified by when using our website, then we guarantee that it will be used in accordance with the below privacy statement.
Fixmybrokenscreen have the right to alter this policy when the page is updated. We advise that you check our policy at least once a year to ensure you are up-to-date with any new changes. This policy is effective from January 2019.
We will collect the following information when you use our site:
How do we use your information?
The reason we take this information is to provide you with a flawless customer experience. This data enables us to provide excellent service based on your preferences. Here is how we use your data:
When you provide us with your information in order to sign up for emails, complete a transaction or place an order, you are providing consent for the collection of your data and use of it for the reasons stated above.
Should we ever ask for personal information regarding a marketing campaign, we will contact you directly so that you can provide consent or withdraw it entirely.
Can I withdraw my consent? If so, how?
If at any point you decide to change your mind, you have the option to withdraw your consent. This will regard the collection, use or disclosure of your information, as well as our ability to contact you. This can be done by contacting us directly at email@example.com
Fixmybrokenscreen holds the right to disclose your personal information should you violate our terms of service, or we are required to do so by the law.
Our website has been designed using the php platform. Here we promote our products and service that we offer to you. We also store your data here using an internal database. This secures your data behind an encrypted firewall.
Should you choose to make a direct debit payment in order to make a purchase, then we store your credit card data so that you can use it again without need for verification. This is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). This information is stored until the transaction has been completed and is deleted as soon as the process is complete. All direct debit payments are in line with the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the safe and secure handling of credit card information by our store and its service providers.
At Fixmybrokenscreen, we ensure that all the information you provide is completely secure. So that we can prevent unauthorised access or disclosure, we have set out a number of electronic, physical and managerial procedures to safeguard your information that we have collected online.
By using our site, you state that you are of the legal age in your state, province or residence. Additionally, you are of the age of consent in your state, province or residence to allow any of your minor dependents to use our site.
Fixmybrokenscreen reserve the right to make any modifications without notice to this privacy statement at any time. Any changes made will take effect immediately upon modification on our site. This also includes how we use your information, under what circumstances and how we disclose it. Should we be acquired or merged with another company, it is possible that your information is transferred to the new owners so that we may continue to provide our services.
Should you want access to any information we have about you, please register a complaint or contact our Privacy Compliance Officer at firstname.lastname@example.org or mail us directly at fixmybroeknscreen.co.uk, 23 WHITECHAPEL ROAD, LONDON, E1 1DU.
The term 'Fixmybrokenscreen’ or 'fixmybrokenscreen.co.uk' or ‘us’ or ‘we’ or ‘our’ refers to the owner of the company FIXMYBROKENSCREEN.CO.UK LTD whose registered office is 23 Whitechapel Road, London, E1 1DU. The term ‘you’ refers to the user or viewer of our terms.
Use of our repair service will make your manufacturer’s warranty void.
Any data that you have stored on your device shall remain your responsibility. We accept no liability for any loss or corruption of such data no matter how it is caused. Therefore, we suggest that you backup your data onto an external drive prior to your repair.
We take no responsibility for any progression in damage for Devices damaged by liquid. Whilst unlikely, opening up the device may result in further damage that may be serious and in some situations irreparable.
We take no responsibility for any progression of damage when your device has been repaired elsewhere prior to your repair at Fixmybrokenscreen. Should we find any further damage, you will be contacted immediately via telephone and/or email.
At all times we will do our best to deliver the quoted delivery time, however in some circumstances out of our control, this cannot be guaranteed. Our quoted repair time starts once a repair has begun with a technician.
By using our Services, you agree to the following:
For example, if we fixed a camera fault on your device and later appears to be defective, we will gladly replace it at no cost.
The warranty in the above clause does not protect against any of the following relating to any relevant device which is the subject of the Repair Services:
If you are a customer, all of Fixmybrokenscreen’s prices will include VAT. The prices that are quoted to business customers will also include VAT on all Repair Services.
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