Trusted professionals. over 65,000+ devices fixed and counting.
Our expert technicians will diagnose and repair your device promptly, ensuring it’s returned to you in perfect condition.
Need a repair but want to skip the hassle of visiting the post office? Our Door Collection Service makes sending your Macbook effortless:
📦 Just Pack Your Macbook – No need to print labels or fill out paperwork.
🏠 Convenient Collection – We collect from your home or workplace at a time that suits you.
Enjoy a seamless and stress-free repair experience.
Select Door Collection at Checkout and let us do the rest Find out more
If you need help choosing the right Macbook repair service, please send a picture of your device. Take the picture when it’s turned on (if possible). This will help us suggest you the right service.
Send us a message on WhatsApp, or email at info@fixmybrokenscreen.co.uk
We will repair and return your device within 1-3 days from the day we receive it. However, complex repairs may require more time.
You will find an estimated repair timeframe for your specific order during checkout.
We will repair and return your Samsung phone on the same day we receive your device.
Please note: We must receive your device at our repair centre before 1 PM on weekdays. Any device received after 1 PM or on Saturdays will be processed on the next working day.
If you are a local customer, you can walk into our store.
You can usually have your Macbook screen fixed within 2 hours if you can drop off your device before 2 pm. However, we may need more time for complex repairs.
If you are on a busy schedule or travelling from a distance, we can do your repair while you wait, which typically takes 1-2 hours.
You need to pre-book your repair online and confirm your arrival time with one of our staff members. This will allow us to make necessary arrangements before you arrive, ensuring a smooth and efficient service.
Our address is 23 Whitechapel Road, London, E1 1DU.
If we can't fix your device, we will return it for free and give you a full refund. We operate on a No Fix, No Fee policy.
We offer a 12-month warranty on parts and labour for all repairs.
Please note: our warranty does not cover accidental or physical damage. It also does not cover damage from liquid or water.
To learn more about our warranty terms, please visit the link below.
After ordering your Macbook repair service online, follow the on-screen instructions. Then, send your device to our repair centre.
You can also find detailed instructions in your order confirmation email.
Send your device to our repair centre at:
For more help, our customer service team is here to assist you with any questions you may have.
Please call us on 020 8064 2362,Send us a message on WhatsApp or email at info@fixmybrokenscreen.co.uk
Fixmybrokenscreen.co.uk
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